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Hi👋, I'm Andrew Silva.
I provide software support for the products you know & love out of Nashville, Tennessee.🇺🇸
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100%
Job success on Upwork
150+
Clients served
4,000+
Support tickets resolved
10,000+
Human work hours saved
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Andrew and team are efficient, effective and worth every penny. If you're looking for a quick as lightning extra hand for integration needs at your business, consider Support Sidekick! Thanks gain to Andrew, great dude who we'll be working with through the future.
Henry
Opal Eye Reviews
Andrew did in one hour what would have taken me several days worth of time! Not to mention the amount of time the automations he set up will save us on an ongoing basis. He was extremely knowledgeable and worked with our data until everything functioned correctly. I highly recommend Andrew.
Elise
Heal Traumas Ukraine
Andrew was very knowledgeable and did great work. He also was great at telling me what he knew and didn't know and would have to research. So he really wanted to provide us with the best service and not oversell something that might be beyond his current experiences. He is also a great communicator.
Richard
Let's Go Learn
Simple Pricing
We keep pricing simple here at Support Sidekick.
$95 per hour billed automatically to the card on file on the 4th of each month.
$125/hour
An invoice for the billing period will be provided on the 1st, 3 days prior to billing via email.
All time will be billed in arrears, you will ONLY be billed for the time spent during the previous billing period.
Trusted by 100+ brands all over the United States and Canada
Andrew R. Silva
Software Expert & Enthusiast
I provide automation, integration, API & software support for the markets leading ERP, CRM, project management, and marketing products - Zapier, Airtable, Quickbase, Make, Monday.com, Asana, and more
Education
2019-2020
University of Houston
MBA with a concentration in information systems
2016-2016
University of Houston
Professional certification in project management
2010-2014
University of Texas at San Antonio
BA with a concentration in economics and legal studies
Experience
2018-2023
Support Sidekick
Full time automation, integration and software support freelancer
2016-2018
3 Men Movers & Storage
Director - Operations, sales, and information systems
2014-2016
3 Men Movers & Storage
Project Manager - Operations, sales, and information systems
Skills
Automation
API
Customization
My Process
Quick Consultation
1.
We know you don’t have time to waste, so we offer a free, quick, virtual consultation to discuss the problem you are working on get you on your way.
Onboarding
2.
We have an easy onboarding process where we facilitate credential handoff, and set up your form of payment. We work on an hourly rate basis
Solution Implementation
3.
After giving you an informal time estimate,We take remotely log into your software and implement a fix to your specific problem.